Direct Inward Dialing (DID)

Implement DID To Keep Your Customer Services Upright

Direct Inward Dialing (DID) allows to route a call directly to a telephone extension of an organization, practically removing the services of a telephone operator or attender. Telecom service provider deal
out a particular series of numbers associated with certain phone lines. With the introduction of DID, utilizing customer’s PBX system has become more meaningful now. A company can route calls to an unlimited number of extensions just utilizing a single DID number. An organization will be happier if it can enable its customers to directly reach to the recipients and can done things right away! And for that, they do not need to install separate lines for each one of them! What they merely need is implement DID which can ensure improved customer appreciation.

At present, DID promised to be the best option to manage the telephony traffic smoothly. The big organizations embrace DID wholeheartedly because a lot of their communication issues can be offloaded. Additionally, DID can be effectively utilized for fax and voice transmissions. Organizations of all sizes can utilize the unique power of DID to resolve communication issues happening with their customers and employees. Also, there is a lesser need of having a front desk staff who would handle incoming calls as DID directly reaches the customer to an extension on PBX.

Why Would You Need DID Numbers: The Advantages

A business who needs to carry out excessive amount of communication on a daily basis will be highly benefited adopting this useful services. This service helps to meet their customer expectations through timely communication. Direct communication with the recipient is something a customer is always looking for and DID can be an excellent choice to fulfill this customer demands. What is more interesting about DID number is it is a cost effective option. A business with multiple centers can have monitory benefits as it allows installing IP phones in every location. Another great benefit is its ability to provide a local presence to the business though it does not have a physical location. This ensures connecting to the customers smoothly as they genuinely prefer to have deal with local vendors.

Why To Buy DID Numbers From Vitcom?

Vitcom is committed to provide the best DID experience to its customers. Following are the specific DID offers we make to our customers:

  • Affordable DID Numbers with 8,000+ rate centers across the United States.
  • Supports Failover.
  • Excellent load balancing support.
  • Redundant systems to help maintain high uptime.
  • Considerable cost savings.
  • No minimum purchase commitments.
  • Unlimited inbound minutes.
  • Works with multiple SIP services.
  • Ensures improved customer engagement.